Frequently Asked Questions
General
What is TicketMelo?▼
TicketMelo is a price comparison platform for tours, activities, and attraction tickets. We aggregate offers from 12+ trusted travel platforms so you can compare prices and find the best deal — all in one place.
How does TicketMelo work?▼
We collect real-time pricing data from multiple travel platforms including Klook, GetYourGuide, Viator, Tiqets, and more. When you find an offer you like, we redirect you to the vendor's website where you complete your booking directly.
Is TicketMelo free to use?▼
Yes, TicketMelo is completely free. We earn a small commission from vendors when you book through our links, at no extra cost to you. The price you see on TicketMelo is the same price you'll pay on the vendor's website.
What can I find on TicketMelo?▼
You can find and compare prices for city tours, museum tickets, theme park passes, day trips, food tours, adventure activities, and many more travel experiences worldwide.
Bookings & Payments
Who processes the payments?▼
All payments are processed directly by the vendor platform you choose (e.g., Klook, GetYourGuide, Viator). TicketMelo never handles your payment information.
Is it safe to book through TicketMelo?▼
Yes. We only partner with well-established and trusted travel platforms. Your booking and payment are handled entirely by the vendor, using their secure checkout systems.
How do I manage or cancel my booking?▼
Since your booking is made directly with the vendor, you'll need to contact them for any changes, cancellations, or refund requests. Check your booking confirmation email for the vendor's support details.
Privacy & Security
What personal information does TicketMelo collect?▼
We collect minimal data needed to operate the site, such as anonymized usage analytics and cookies for site functionality. We do not require registration or collect personal details like names, emails, or payment information. See our Privacy Policy for full details.
Does TicketMelo store my credit card information?▼
No. TicketMelo never processes or stores any payment or credit card information. All transactions happen on the vendor's secure platform.